Privacy Policy for Agent Supply

Last Updated: June 27, 2025

Agent Supply ("we", "us", or "our") is committed to protecting the privacy and security of our users' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://agentsupply.ai (the "Site") or use our platform and services (the "Services"). Please read this Privacy Policy carefully.

1. Information We Collect

We collect several types of information to provide and improve our Services:

a. Personal Information

  • Full name
  • Email address
  • Company name
  • Phone number
  • Billing address
  • Payment information (processed securely via third-party payment processors)

b. Account and Authentication Information

  • Login credentials (email and password)
  • API keys and access tokens (for platform integrations)

c. Business and Usage Information

  • User preferences and configurations
  • Company profile and agent usage data
  • Feedback and communication history

d. Device and Technical Information

  • IP address
  • Browser type and version
  • Device type and operating system
  • Date and time of access
  • Pages visited and session duration
  • Referral URLs

e. Cookies and Tracking Technologies

  • Session cookies
  • Persistent cookies
  • Analytics cookies (e.g., Google Analytics, Hotjar)
  • Marketing and retargeting pixels (e.g., Meta, LinkedIn)

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Services
  • Improve, personalize, and expand the functionality of the Site and platform
  • Communicate with you (support, billing, updates)
  • Send marketing, promotional, and onboarding emails
  • Analyze user behavior and usage trends
  • Detect and prevent fraud, abuse, or technical issues
  • Comply with legal obligations and enforce our terms of service

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers: Hosting, analytics, email, and payment processors
  • Third-party integrations: If you choose to connect third-party tools (e.g., CRMs, Zapier)
  • Business transfers: In the case of a merger, acquisition, or asset sale
  • Legal and regulatory authorities: When required by law or to protect our rights

All third parties are required to comply with data protection regulations and only use your data for specified purposes.

4. Data Retention

We retain your personal information only as long as necessary:

  • To provide the Services
  • To comply with legal and tax requirements
  • To enforce our agreements

Upon termination of your account, we may retain anonymized or aggregated data for analytical purposes.

5. Security

We implement appropriate technical and organizational security measures to protect your data:

  • Data encryption (in transit and at rest)
  • Secure user authentication
  • Regular vulnerability assessments
  • Access controls and monitoring

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights under applicable data protection laws:

  • Access your data
  • Rectify inaccurate information
  • Erase your data (right to be forgotten)
  • Restrict or object to processing
  • Port your data
  • Withdraw consent (where applicable)

To exercise your rights, contact us at hello@agentsupply.ai.

7. International Transfers

Our Services are operated from the United Arab Emirates (UAE), but we may transfer data internationally for processing. We ensure appropriate safeguards are in place for cross-border data transfers.

8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or data security.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect data from children. If you believe we have unintentionally collected such data, contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review it periodically.

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Agent Supply

Email: hello@agentsupply.ai

Website: https://agentsupply.ai