Security
Your customers trust you. You can trust us.
At Agent Supply, we know that running a restaurant means managing a fast-paced, high-touch environment. From reservations and takeout orders to customer inquiries, every phone call matters. That's why security and data protection are built into every layer of our AI Receptionist platform.
We safeguard your customer interactions so you can focus on what matters most—delivering exceptional service.
Enterprise-Grade Protection
Our platform is built on secure cloud infrastructure designed to scale with your business. Whether you're a local diner or a multi-location group, Agent Supply follows the same rigorous security protocols used by global technology leaders.
End-to-End Encryption
All communication is encrypted in transit and at rest using industry-leading protocols like AES-256 and TLS 1.3. Every customer call, message, and reservation is protected from interception or tampering.
Access Control and Monitoring
Only authorized users have access to your restaurant's data. Internal access is strictly limited and logged, and all administrative activity is auditable. You stay in control of who sees what.
Data Minimization
We only collect and store the data required to operate our service effectively. Our AI Receptionist does not retain unnecessary information and never sells or shares your customer data with third parties.
Flexible Data Retention
You can choose how long we store your transcripts or interaction history. Whether it's 7 days, 30 days, or a custom policy, we configure retention to match your privacy standards.
Privacy by Design
We are compliant with global data protection frameworks, including GDPR and CCPA. Our platform is designed with privacy in mind from day one—ensuring your customers' information is handled ethically and securely.
Safe AI Training Practices
When we improve our AI models, we use fully anonymized and aggregated data only. Personally identifiable information (PII) is never used for training purposes. Your business insights remain confidential and secure.
System Redundancy and Backups
Agent Supply is built for reliability. Our systems have multiple layers of redundancy, failover protection, and continuous backups to ensure your phone line is always available—day or night.
Full Audit Trails
All key actions taken within your account are logged with timestamps. This transparency allows you to track access, monitor changes, and ensure compliance across your team.
We take security seriously—because your reputation depends on it.
Our job is to handle your calls and customer communication with speed and precision. That includes protecting every byte of data behind the scenes.
If you have further questions or would like to request a full security briefing, feel free to contact us: [email protected]