Terms of Service

1. Eligibility

You must be at least 18 years old to use our services. By using Agent Supply, you represent and warrant that you have the legal capacity to enter into these Terms and comply with them.

2. Services Overview

Agent Supply provides AI-powered receptionist services for restaurants. These services include voice and text interaction with users, call transcription, reservation handling, and integration with third-party booking and CRM platforms.

3. Account Responsibilities

If you are a restaurant or business using our platform, you are responsible for maintaining the confidentiality of your access credentials and any activities under your account.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful, harmful, or fraudulent activity
• Interfere with the integrity or performance of the Service
• Reverse engineer or attempt to gain unauthorized access to the system
• Use the Service to collect or store sensitive personal data (e.g., health information, financial data)

5. Data Usage & Privacy

Our Privacy Policy explains how we collect, store, and use your data. By using our Service, you agree to our data practices, including call and chat recording, name/email/phone collection, and integrations with third-party systems for service delivery.

Restaurant clients are responsible for ensuring that end-users are informed (e.g., via disclaimers) about any data collection.

6. Payment & Subscription

Use of Agent Supply may require payment. Specific pricing, billing cycles, and refund policies are outlined in your service agreement or subscription plan. Failure to pay may result in suspension or termination of access.

7. Intellectual Property

All content, software, and AI models used in the Service are the intellectual property of Agent Supply LLC or its licensors. You may not reproduce, distribute, or create derivative works without explicit permission.

8. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or if required by law. Upon termination, you must cease all use of the Service and delete any confidential information.

9. Disclaimers

The Service is provided "as is" without warranties of any kind. We do not guarantee accuracy, uptime, or uninterrupted performance of the AI system. You acknowledge that AI-generated responses may not always be correct or appropriate.

10. Limitation of Liability

To the maximum extent permitted by law, Agent Supply LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

11. Indemnification

You agree to indemnify and hold Agent Supply LLC harmless from any claims, damages, or liabilities arising out of your use of the Service or breach of these Terms.

12. Modifications

We reserve the right to update or modify these Terms at any time. Continued use of the Service after such changes constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by the laws of the State of Delaware, USA, without regard to its conflict of law principles.

14. Contact

For questions regarding these Terms, please contact us at [email protected].